Q1: What are your payment terms?
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A: If the items are in stock, full payment is required before shipment. For made-to-order items, a 30% deposit is required via T/T before production, and the remaining 70% balance is to be paid upon delivery with the copy of the bill of lading. We can provide you with product and package photos before you make the final payment.
Q2: Can you manufacture products based on samples?
- A: Yes, we have the capability to produce products based on your samples or technical drawings. As a company with integrated manufacturing and industry expertise, we can not only produce the products but also develop molds and fixtures.
Q3: What is your sample policy?
- A: If we have ready parts in stock, we can provide samples. However, customers are responsible for covering the sample cost and courier charges.
Q4: How is the quality of your products?
- A: We have a dedicated team of quality control professionals who rigorously inspect and monitor every stage of the production process, ensuring excellent product quality. Furthermore, we conduct 100% testing before delivery. As a "Alibaba" verified golden supplier, you can trust in our commitment to delivering high-quality products.
Q5: What are your shipping options?
- A: For small quantities or samples, we can ship via FedEx, DHL, TNT, UPS, EMS, etc. For bulk shipments, we can arrange transportation by air or sea.
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